Yet Vanguard is still one of the largest brokerages in terms of AUM and number of customers and also scores well on customer satisfaction surveys. So, I take words like “abysmal” with a grain of salt. I am sure that some customers have received abysmal service, just like all the other brokerages.There's an article in the WSJ today, welcoming the new CEO.Here’s to evolution, as opposed to revolution.
The title of the article is telling -https://www.wsj.com/personal-finance/va ... _lead_pos5Vanguard's Die-Hard Customers Have a Message for New CEO: "The Service is Abysmal"
Statistics: Posted by rkhusky — Mon Jul 08, 2024 10:46 am — Replies 384 — Views 40762